Corporate mailboxes and inboxes are constantly under attack from organizations that want to train and educate managers and employees. With limited training dollars, it has become increasingly difficult to decide who should receive what training.
Training decisions are also difficult because the face of the typical distribution worker has changed dramatically over the last 50 years. In the 1960s, the warehouse was typically staffed by high school educated workers with adequate math and communication skills. However, today’s warehouse worker is more apt to be an immigrant with minimal English and/or math skills.
While supervisors often complain about the quality of the work force and place the blame on “indifferent” work attitudes, the real problem lies in the lack of basic skills. Companies that have a strong (and loyal) work force have refocused their training to assure an adequate base upon which to build.